What is Operational Excellence?

Operational Excellence is not just a mentoring program; it's a specific roadmap for established e-commerce wig businesses seeking to set up and automate their backend operations and embrace the role of a confident CEO in their wig business. Over the course of 10 weeks, clients will dive into each aspect of their business operations, guided by weekly Zoom meetings, interactive worksheets, and exclusive access to a supportive private Facebook group.

Program Overview:

Week 1: CEO Mindset Shift, Goal Setting & Business Roadmap

Lay the foundation for success by cultivating the mindset of a CEO, setting strategic goals, and creating a roadmap for your business.

Week 2: Business Clarity

Define your target customer, identify their problems, and craft solutions that resonate with your audience.

Week 3: Business Structure

Explore your offers and services, focusing on developing a signature wig style that sets your business apart.

Week 4: Customer Attraction

Master the art of creating quality lead magnets to attract and engage your ideal customers.

Week 5: Social Media & Content Creation

Dive into the world of social media, covering live sessions, reels, intentional content, and effective planning strategies.

Week 6: One-on-One Calls

Receive personalized guidance and support through individualized coaching sessions, ensuring you are on track and checking off tasks assigned within the program.

Week 7: Customer Journey - Website Backend

Optimize your website backend, addressing apps, inventory management, shipping, collections, SEO, blogs etc.

Week 8: Email Marketing

Harness the power of email marketing to build lasting connections with your audience and drive sales. 

Week 9: Unique Selling Strategies

Breakdown how impactful campaigns, sales tactics, giveaways, and raffles can boost your brand's uniqueness.

Week 10: Outsourcing

Learn how and what to delegate, unlocking the potential for scalability and efficiency in your business.


As you can see, Operational Excellence is more than just a generic program; it's a transformative experience designed to empower wig businesses to thrive in the e-commerce landscape (step by step). If you're ready to hone in on your business operations beyond wig making and instagram marketing tactics, while also stepping confidently into the role of a CEO, Let Operational Excellence be your guide!

Join the waitlist now.